Legal
Privacy Policy
Effective date: 1 June 2026
Logistructure ("we", "our", or "us") is committed to protecting your personal information. This policy explains what data we collect, how we use it, and the choices you have.
Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, and company name when you contact us, request a quote, or engage our services. We also collect information automatically when you use our website, including your IP address, browser type, pages visited, and time spent on pages through standard web analytics tools.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our IT managed services; respond to your enquiries and support requests; send service-related communications and invoices; monitor and analyse usage patterns to improve our website; and comply with legal obligations under Saudi Arabian law and applicable international regulations.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist in operating our business (such as cloud hosting providers and payment processors), always under strict confidentiality agreements. We may also disclose information when required by law or to protect our legal rights.
Data Storage and Security
Your data is stored on secure servers located in compliant data centres. We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits. While no method of transmission over the internet is 100% secure, we take all reasonable steps to protect your personal information.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this policy, or as required by applicable law. Client data is retained for a minimum of five years following the end of a service engagement for compliance and audit purposes.
Your Rights
You have the right to access, correct, or request deletion of your personal information. You may also object to or restrict certain processing of your data. To exercise any of these rights, please contact us using the details below. We will respond to all requests within 30 days.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated effective date. Continued use of our services after changes constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at info@logistructure.com or by phone at +966 54 755 8800. Logistructure, Saudi Arabia.